If you need to ship goods to or from another country, you should consider using a freight forwarder. These companies offer a range of services, including logistics services and price quotes. Some of them also offer customer service skills. You will likely be in touch with the forwarder on a regular basis, so it is important to find someone whose style fits your needs.

Freight forwarders often provide services that save you money by reducing handling and storage charges. They may also help you choose the proper HS code for your shipment to lower the total cost of shipping your goods. They also ask questions that you might not have thought of, such as the type of product. This information is important because it affects the classification of your goods in customs. A good freight forwarder should have an office in the country in which you do business.

You should choose a freight forwarder with a proven track record and a strong network in the industry. While you can’t be certain of their qualifications, you can find out if they have handled similar shipments in the past. You can also ask the freight forwarder for references and look at their portfolio of work.

Freight forwarders should be transparent and regularly communicate with customers. You don’t want to be waiting for weeks for a freight quote or your cargo to arrive. A reliable forwarder will send you updates and alert you to problems as soon as they occur. A good forwarder will also work with you to find a solution for any problems. They will also keep you informed on how your shipment is progressing. This is essential for your peace of mind.

A freight forwarder should be able to handle multiple modes of transportation, including warehouse storage. A freight forwarder should be able to provide solutions to your logistics problems, from the import stage to delivery. You can meet with potential forwarders to discuss your logistics needs. Some local freight forwarders may not be able to work with your unique supply chain.

A good freight forwarder should also provide a toll-free number so you can contact them with any questions. Moreover, the prices of freight forwarders should be transparent and easy to understand. You should also be aware of any additional charges the forwarder may levy. Be wary of any hidden charges or unfair terms and conditions.

Some freight forwarders are trucking companies while others specialize in air and ocean forwarding. Smaller freight forwarders will focus on a few countries and have good relationships with local logistics providers. However, larger freight forwarders offer worldwide shipping services. The freight forwarder will prepare all paperwork, make bookings and act on behalf of all parties involved in the shipment.

When looking for a freight forwarder, look for one that offers services related to all three types of shipments. Not only will the freight forwarder handle the shipping, but they will also take care of the customs paperwork. They should also be able to handle different needs, including hazardous goods.